Physical Security

Grab their attention.

Project Background

Early on in the project kick off and analysis discussion I discovered how important it was to the stakeholder to create a self-paced program for physical security safety program that stood out. I was told to “grab their attention” with something visually exciting and new that would introduce the entire employee population to the Corporate Physical Security Team and drive appropriate calls into the Physical Security Operations Center (PSOC).

This program rolled out in two phases. Phase I consisted of an introductory eLearning course which introduced learners to the PSOC, provided examples of the types of situations PSOC should be notified about, and added the outlook contact information directly on the learner’s device. Phase II included another eLearning module which went more into depth about the types of security incidents each employee may face based upon their designated business unit. A total of 5 course variants were created with unique scenarios and situations. Simultaneous to this launch, printed posters and desk drops were made available for participating business units.

In the end the Physical Security Self-paced program removed the need for senior leadership to travel and deliver in-person, drove additional calls into the PSOC, and made employees safer.

Select this image to view the welcome slide of the introduction course.

Select this image to view an interactive incident page. Users select each image to learn more about that type of incident.

Select this image to see one of the incidents.

Select this image to view this infographic. This infographic was printed as a desk top and a poster version was made available at select company facilities.

Launch course sample

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What was my role in this project?

Managed the weekly project update meetings, milestones, and overall timeline
Worked closely with VP level subject matter experts when writing the learning objectives and throughout the project to ensure quality, accuracy, and success measures were met
Storyboarded the explainer videos and eLearning courses
Designed and developed the eLearning courses, performance support documents, and infographic
Coordinated with contingent labor and a video vendor to produce the video content and some graphic assets
Recorded, edited, and produced the voiceovers in the eLearning courses
Managed a junior designer on this project who helped create the variants of the course for additional business units